Premera Blue Cross

Peace of Mind. It comes with every Premera card.

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It’s a thin piece of plastic that sits in a billfold or a purse. But for more than a million members, it’s much more.

A Premera Blue Cross Card is a key that opens the door to a nationwide network of providers: You can count on thousands of doctors and caregivers to deliver quality care at a reasonable cost—thanks to the special rates that Premera Blue Cross negotiates on behalf of our members and the nationwide Blue Cross Blue Shield BlueCard® Network.

A Premera Blue Cross Card is a passport to good health: Yes, Premera pays claims quickly and fairly. But we also work hard to keep our members healthy—with a suite of award-winning preventive care programs and online tools.

A Premera Blue Cross Card is a promise: It’s the assurance that we’ll answer your questions, steward your account, promote your good health—and be there when you need us. That’s peace of mind. That’s Premera Blue Cross.

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Personal Service,
Global Coverage.

With Premera Blue Cross, you have responsive, expert service from a local team, and coverage around the globe—whether you’re in Spokane, San Francisco or Singapore.
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Personal service is better service.

Customer care is one of our company’s core values, so whether you’re an individual or a company, you’ll always have access to responsive customer service experts who truly know your benefit details. And as an employer, you’ll receive service tailored to your business size and the unique needs of employees, whether that’s the local touch of a dedicated account team, or an on-site customer service expert to offer in-person assistance when your employees really need it.

By the numbers.

We offer access to:

  • More than 784,000 contracted physicians
  • More than 6,500 hospitals
  • More than 38,000 dentists across the U.S.
  • More than 60,000 pharmacies across the U.S.

That’s over 900,000* doctors, dentists, pharmacies and specialized caregivers in the U.S. alone via the nationwide Blue Cross Blue Shield BlueCard® Network. And we offer coverage where you travel internationally through BlueCard® Worldwide.

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*Sum of our contracted network plus the Blue Cross Blue Shield Association network

See Jennifer’s story.

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One plan. One card.
One point of contact.

With Premera, you can combine your health, dental and vision—and work with one customer service team for all your needs. Because simple is better.
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Simple for members.

Data and experience shows us that members who take responsibility for their own health can help curb rising healthcare costs and premiums. So to create a more sustainable healthcare system, we’ve added online health tools to our personalized member website to help you better manage and even improve your own health. On the site you can:

  • Find a physician or hospital and view their quality ratings
  • Manage your prescriptions
  • Help diagnose your illness or injury through a series of questions
  • Identify risk factors and evaluate how well you’re managing your pre-existing conditions through health assessments and calculator tools

Simple for employers.

As an employer, you’ll benefit by having the convenience and efficiency of a single point of contact, as well as a comprehensive, integrated view of your workforce. Combining all your healthcare needs is a boon to both members and benefits administrators, alike. The result improves and simplifies healthcare management, decision-making and bill payment for everyone involved. And a our unified claims platform means your claims are processed quickly and accurately, which is good news for everyone.

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A health plan in your pocket.

Premera Blue Cross puts health coverage at your fingertips. With Premera Mobile, you can quickly find a doctor, hospital or urgent care facility. You can instantly connect to a 24-Hour NurseLine or to customer service. Premera Mobile also allows you to show proof of insurance coverage, right on your screen. It even provides discounts on a range of health related products or services.

So no matter where you are, Premera is there, ready to help.
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See Margaret’s story

The free app is available for your Android, iPhone or Windows Phone 7. Follow the links below to download.

Google Play Apple App Store Windows Phone

See Margaret’s story.

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Knowledge is Power.

Whether you’re an employer or a member, we offer the support and tools you need to make the most informed choices for your company or yourself.
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Online member tools.

For members, we also provide tools to give you a comprehensive view of you and your family’s health plans and activity.

This allows you to:

  • Manage your health plan finances
  • Check claims’ status and history
  • Track the benefits you’ve used and those that remain
  • See how much you’ve spent out-of-pocket by benefit or service
  • Manage your prescription drug purchases
  • Estimate the cost of a procedure by facility
  • Store and access medical information in one secure location

Consulting and education for employers.

Depending on the size and needs of your business our sophisticated team of analysts regularly review your plan’s claim records, workforce composition and more. This knowledge helps us suggest ways to keep your employees healthier, and also how to control your company’s healthcare costs.

First, we provide expert guidance and advice on costs and plan design based on your business’ needs. We compare and contrast your data to our own, as well as data from the entire Blue Cross Blue Shield system. Then, we recommend ways you can fine-tune your health plan’s design, specific benefits, programs, strategies and member engagement activities to meet your specific objectives.

Let’s Connect.

We’re here when you need us. Premera Blue Cross makes it easy for you to ask questions, track claims, make suggestions, and be certain that you are making the most of your health plan. We’re always just a phone call or a click away.

If you’re an employer, call your benefits consultant to learn more—or call Premera at 1-800-722-2103.

If you’re looking for an individual or family health plan, check out our quality offerings at Premera.com.

If you’re already a member, log in to your account at Premera.com—or create one—so you can take full advantage of our health management tools.

Discover the peace of mind that comes with every Premera card.

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